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May, 2020

When will I get my refund?

All cancellations received by May 18 are anticipated to be refunded by the end of May or early June.

All refunds to remaining players due to the cancelled season are anticipated to be refunded by mid-June. We will post again when the process is complete.

The cancellation and refunding is a manual process handled by our volunteer board in a program of 1500 players. We are working with our registration company, Stack Sports, to be able to refund to the form of payment used for initial registration. However, if that is not possible, checks will be issued and mailed to the address in the account. As our registration company is also handling refunds of many other clubs across the country, please be patient while the process is completed.

6/5/20 Update: Unfortunately, the latest update provided from Stack Sports late today is they are still working through the initial refunds. If the delays continue, we are evaluating alternate options to get refunds out to our players. However, with approximately 1400 refunds to be processed for our club, we are hoping Stack Sports would be able to do the refunds in bulk versus our board members manually refunding by check or credit card one player at a time. Thank you for your continued patience with this process.
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